Account & troubleshooting
Find the next step when something needs attention.
A sale or seller action failed: retry or wait?
A definite refusal and an unknown outcome need different next steps. Use the action attached to the current feedback.
Camera or microphone blocked when going live
Check browser permissions and device availability, then use the original camera or microphone retry control.
What we’re preparing next (4)
- Sign in and complete your profile and addressPlanned
- Cannot sign in or receive a sign-in codeUnder review
- No sound, frozen video or a reconnecting showPlanned
- Report an order issue and follow its resolutionUnder review